3 Ways Artificial Intelligence Could Impact the Workplace

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Artificial intelligence, or AI, is already having an impact. However, this impact has been far more pronounced within the home (IoT smart devices, for example, and even Netflix’s movie recommendations), and arguably more subtle within business environments. The exception, of course, is in terms of major organisations such as Amazon – which has been trialling ideas such as drone deliveries and ‘grab and go’ supermarkets. But on the whole, the business effects have been slow to reveal themselves, and it’s this slowness that is causing confusion. How will AI impact the workplace?

While we know that AI will impact the workplace in some way, right now it’s difficult to clearly see exactly what impact it'll have. We’re at a point where the effects are largely theoretical. However, while predicting the future certainly isn’t an exact science, we can take a look at the most likely effects.


Here are 3 ways that artificial intelligence may impact the workplace in the future:

1. Data Analysis Will Become a Priority

It is reasonable to assume that some aspects of the workplace will expand with the implementation of AI, and data-driven departments are likely to grow rapidly. The amount of data — and not just data, but usable data — that intelligent machines have the capacity to collect is colossal, which means that businesses may be looking to hire more data analysts, and recruit for other data-related positions, if they are to make the most of this data. And let’s not forget about roles that can act on the findings of data analysis, such as digital marketers and solutions architects, for example, which may be in high demand.


2. Digital Transformation Will be Magnified

Many businesses are beginning to undertake digital transformation, introducing new, advanced technologies into the workplace. But AI holds the potential to take digital transformation a step further, applying technological processes to areas of the workplace that have previously been overseen using more traditional processes. Insights agency Forrester, in their report titled ‘The CIO’s Guide to Automation, AI, and Robotics, suggests that AI could impact practically every area of digital transformation, including the scale of that transformation as well as speed of implementation, quality, and security.


3. Development Focus Will Shift

The types of applications and systems that are built in the workplace will undoubtedly change, when artificial intelligence becomes more commonplace in small and medium sized businesses. Last year, business intelligence agency Ovum suggested that one of the biggest impacts AI will have on the workplace will be related to development, with businesses building systems and applications that are compatible with the AI technology they plan to utilise in the future. And it doesn’t stop there. Development of products and services may also shift to incorporate the possibility of machine learning.


The AI Crossroads

However, the truth is that we’re well and truly at the AI crossroads, and we simply don’t know what impact AI will really have on the workplace until adoption rates of this type of technology begin to rise. That's something that is unlikely to occur with any notable significance until we begin to see more simple, straightforward business applications of AI, rather than Amazon’s extreme demonstrations. However, we can reasonably assume that technology-related roles will become more and more in demand as AI begins to seep in, so it’s worth keeping an eye on new opportunities popping up here at Contract Recruit.

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